Frequently Asked Questions

Some florals, due to their structure or water content, don’t press well. This includes thick stems, seed pods, and certain varieties such as chrysanthemums, lisianthus, irises, lilies, and banksias. We’ll always do our best to work with sentimental pieces, but we’ll only include what maintains the quality and elegance we pride ourselves on.

Most clients provide their bouquet and buttonholes (if they’ve survived all the celebrations!). It’s always lovely to include florals from your ceremony arbour or table centrepieces too – they’re often less handled and in beautiful condition for pressing. The more florals we receive, the more options we have to create a truly detailed and artful design for your frame.

We thoughtfully select the most pristine blooms from what you provide. Some florals may arrive wilted or be unsuitable for pressing due to their structure (like thick stems or seed pods). In those cases, we prioritise the florals that will press beautifully and ensure your frame maintains a refined, timeless look.

Keep your flowers hydrated throughout the day, especially during the reception – pop them in water whenever you can. The next day, if possible, re-trim the stems (around 1cm) and place them in clean water, away from direct sunlight. The fresher the florals when they arrive to us, the better your final result will be.

Our studio is located in Mount Hawthorn. We recommend dropping your florals to us as soon as possible after the event, most couples bring them in on the Monday. Weekend drop-offs to Krissy’s home can also be arranged if needed. If you’re heading off on a honeymoon, a trusted friend or family member is welcome to deliver them on your behalf.

Absolutely! This is a collaborative process. You’ll be sent a digital layout preview once the pressing is complete, where you can provide feedback or request changes. We want your final piece to feel uniquely yours.

Yes, we think photo additions are a beautiful way to personalise your piece. We recommend using a high-resolution, professionally printed image. You’ll be prompted during the process if you’d like to include one, or we can discuss it at any point before design approval.

In select cases, yes – depending on the scale and material. We can often include a fine ribbon, though heavier fabrics (like velvet) or bulky keepsakes may not suit between-glass frames. If incorporating something meaningful is important to you, a shadow box design may be the most suitable alternative. We’re always happy to chat through your options.

Our typical timeframe is 4 to 8 months, depending on the timing in wedding season and volume of orders. During peak wedding months, things can take a little longer – but please know each piece is created with intention, not rushed. We’ll always do our best to deliver your frame as promptly as possible, without ever compromising on quality.

Yes – we offer a range of frame sizes and finishes. Our standard offerings are listed on the website, but if you have something custom in mind, get in touch and we’ll see what we can do.

Preserving whole florals typically involves silica drying and 3D shadow box framing. At The Dainty Co, we specialise in pressed floral artistry. We don’t currently offer whole-flower preservation and don’t intend to expand in that direction, allowing us to remain focused on perfecting our framed botanical work.

Resin preservation is a beautiful craft, but not a medium we offer. At The Dainty Co, our expertise is in pressed floral art and between-glass framing - a method chosen for its timeless elegance and archival quality.

Once your frame is complete, you’ll receive a “Ready for Collection” email. Simply let us know when you’d like to stop by the Mount Hawthorn studio, and your frame will be waiting to greet you. Prefer a little extra ease? We offer local delivery for a small additional fee.

At this stage, we don’t offer postal delivery for finished frames. Studio pickup is available in Mount Hawthorn, with local delivery options available upon request. Our pieces are crafted with care and we believe hand collection ensures the safest journey home. (To be honest – we're just a bit scared they would smash in postal transit, and we’d never risk your florals like that!)

All frames and packages are purchased via our website at the time of booking. Any additions or upgrades (such as for ‘Buy Now, Choose Later’ packages) will be invoiced separately and are payable prior to collection. We also offer Afterpay and gift cards for flexibility and convenience.

Absolutely - they make for a thoughtful and timeless gift. Whether you’re surprising a loved one or adding it to your registry, our digital gift cards can be purchased directly from our website, starting at $100. A beautiful way to contribute to a sentimental keepsake.

We sure do. Whether it’s a bouquet from a milestone birthday, a farewell arrangement, funeral florals, or ‘just because’ - if it’s meaningful to you, we’d love to preserve it.

If some of your blooms don’t press as hoped, we’ll prioritise the ones that have preserved beautifully. We may also supplement with similar florals from our studio collection, if needed and approved by you, always with the goal of creating the most polished and meaningful design.

If we have capacity and the flowers are still in pressable condition, we’ll do everything we can to help. Reach out to us directly and we’ll guide you on next steps. Please note that delays in drop-off may affect the quality of the final press.

We use UV-protective glass to preserve your florals for as long as possible, but like all things natural, they may gently fade over time. To extend their beauty, keep your frame away from direct sunlight, heat and humidity. Hallways, bedrooms or softly lit areas are ideal. Think of it like your favourite linen shirt left in the Aussie sun - nature always leaves its mark, but the memories remain.

With proper care, your pressed florals will last for many many years. We use archival-grade materials and UV-protective glass to preserve them as best we can. Like all natural elements, some soft fading may occur over time – but we design them to age as gracefully as the memory they hold.

We aim to incorporate as many of your florals as possible into your final design to create a rich, full composition. In the rare instance that any are left over, and still in excellent condition, they may be repurposed into our studio sample collection or used as artistic displays for the studio.